What Is Calibration?
Over time, all breath alcohol
detectors may need to be recalibrated.
Calibration is a process of adjusting
the internal software so that the device
can gauge specific blood alcohol concentration
(BAC) levels. If the sensor becomes saturated,
then the results of the device can become
skewed. This is due to the fact that the
manufacturer originally calibrated the
device at a time when the sensor was unsaturated.
The calibration process is similar to
winding a clock. When the clock is first
set it displays the accurate time. However,
over time the clock can gradually drift
a few minutes, and eventually can be off
by a reasonable amount if you do not occasionally
reset the clock. View a presentation explaining the calibration process.
When a unit is received for calibration the following items are evaluated: Battery Cover, Battery Wire/Connection, Display, Operation Buttons, Audio Alerts, Mouthpiece Inlet/Outlet, and Calibration.
After calibration of the unit has been completed the accuracy is verified with a 2-point accuracy check and a Full Diagnostic Summary (pictured) is included with your unit, ensuring that it has been thoroughly inspected and returned to you in working order.
All digital breath alcohol
detectors offered from Quest Products, Inc.(QPI) come pre-calibrated, but it is
recommended that you have a breath alcohol
detector verified for accuracy every 1-12
months, depending on frequency of use.
If you are using the breath alcohol detector
multiple times daily, it is suggested
to have the device calibrated at least
monthly. If you do not use the breath
alcohol detector daily but still use it
several times a month, then it is suggested
to have it verified at least every 6 months.
If you use the alcohol detection only
on rare occasions, then you should have
it calibrated at least yearly. Calibration
helps ensure that your device is operating
correctly, and is an inexpensive way to
greatly increase the useful life of your
breath alcohol detector.
What Is the Cost of the Calibration Service?
The cost of a calibration
service is $19.99 per calibration for the Slim, Elite Slim, Precision, and Elite models; $24.99 per calibration for the ABI and PRO models; and $29.99 per calibration for the PT500, and PT750 models. This
price includes Quest Products return cost
of ground shipping within the continental United
States. Looking to save on future calibrations? Check out our calibration service plans.
What Are The Procedures to Have My AlcoHAWK Calibrated?
1. Print and complete the
Calibration Order Form: Download
now or Download
2. Ship the unit (postage
prepaid) to the following address:
Attn: Service Center
2349 Jamestown Ave., Suite #4
Independence, IA 50644
To ensure delivery and tracking
of your unit, we strongly recommend that
you use obtain delivery confirmation with
3. Enclose payment (payable
to Quest Products), and note that
the unit needs to be recalibrated. Include
your return shipping address.
4. A Quest Products service technician
will calibrate the unit.
5. Your product will be
verified, recalibrated and shipped out
within 5 business days.
For customers located in
Canada, please contact our Canada Calibration
Service Center for procedures on having
an AlcoHAWK calibrated in Canada:
1003 Guildwood Blvd.
Canada N6H 5G4
Frequently Asked Questions
Q. How long will it take to recalibrate my breathalyzer?
A. After we receive your unit it will be verified, recalibrated and shipped out within 5 business days.
Q. Can I recalibrate
a breath alcohol detector myself?
A. No. Recalibration
requires the use of advanced breath alcohol
simulators to correctly perform recalibration.
Q. Which breath alcohol
detectors can Quest Products calibrate?
A. Quest Products can calibrate all
AlcoHAWK® Series and the FC Series breath
Q. If I did not purchase
an AlcoHAWK directly from
Quest Products, can I have Quest Products recalibrate my device?
A. Yes. Simply follow
the procedures described above.
Q. Is recalibration included
in the warranty?
A. No. The warranty is
limited to any defects with the unit,
and does not include routine maintenance
such as recalibration